Frequently Asked Questions

Get answers to common questions about Shampoo/Moisture Treatment.

Typically 30 to 45 minutes depending on hair length, thickness, and additional scalp work. We allow extra time for detangling or deep conditioning. Your stylist will provide an estimated duration when you book or during consultation.

Yes. Our treatment cleanses and infuses moisture to temporarily improve softness and manageability. For severe damage, we recommend follow-up deep treatments or keratin services. The stylist will tailor products to your hair's condition and chemical history.

Usually every two to four weeks works well for maintaining hydration and scalp health, depending on hair type and lifestyle. Dry, textured, or chemically treated hair may benefit from more frequent treatments; your stylist will recommend a personalized schedule.

Yes. We select color-safe, sulfate-free shampoos and moisturizing treatments to preserve color vibrancy while restoring hydration. Inform us about recent coloring so we can choose products and techniques that protect your investment and minimize fading during the service.

Yes, with care. We offer gentle cleansing and targeted moisture treatments that respect braid and extension attachments. Some techniques or products may be avoided to prevent slippage; consult your stylist so we can adapt service and protect your style.

No—when properly formulated and rinsed, treatments moisturize without heavy buildup. We use lightweight conditioners and personalized product amounts to avoid weighing hair down. If you prefer a lighter finish, tell your stylist and we'll adjust product strength and application.